Diagnostics Page

Agent Gateway Version:

6.0.13.0

Browsers supported :

The certified browser is Microsoft Internet Explorer, Version 11.

Browser Capabilities :

BrowserJava VersionPlatformSupports CookiesSupports VB Script Supports JavaScript Supports Java Applets Supports ActiveX Controls WCP installed
Unknown 0.0 UnknownYesNoNoNoNo

Supported Printers :

  • Epson TM-U375: to be used with the Generic / Text Only printer driver included.
  • Epson TM-U675: uses the Advanced Printer Driver which can be downloaded here.


For non-Java printing support, click this link to install the WebClientPrint (WCP)

Supported Scanners :

  • RDM EC6000i and EC7000i: to be used with an USB port only. The scanner driver can be downloaded here.